Was she out of her mind?

I wish I would have had audio recording equipment hooked up to my scanner where I could have captured what an Atlanta Fire Department dispatcher (which are actually police dispatchers) said to a battalion chief a while ago. He was responding on a brush fire between the expressway and the rear of a large church and saw a large "loom-up" (column of smoke) and requested a second-alarm. Rather than acknowledge his request and get two additional engines and one additional truck (aerial ladder) started, she wanted to argue with him and ask him why he needed the additional units. Correct me if I'm wrong, but since it didn't cost her anything and she didn't have to get up from her console, why would she question starting the second-alarm? I'd heard her on the scanner before, so she wasn't new and, no matter how bad your day is going, you have a job to do without questioning the chief on the other end of the radio. Perhaps she hadn't heard of the fire in San Bruno that I posted a blog about yesterday (San Bruno explosion & fire)?

In my opinion, the dispatcher in question should either have the battalion chief stop by the Communications office or call him on the phone and offer an apology for the way she acted. What do you think?

Until next time . . .